Adult Group Coaching Terms & Conditions

To reserve a spot in one of these lessons you need to book in with the pro shop and pay before the first lesson.

Lesson credits can be used at any time as long as you are booked in a class by our admin team.

You will be booked in for the number of credits you purchase. For example, if you buy a block of 5 credits we will book you in for 5 weeks from your starting date.

If you are away for 3 consecutive weeks or more, we cannot reserve your place in the group (this is due to the popularity of our adult coaching program and the growing waiting list!)

To cancel a lesson and save you credit you must email to info@cbtennis.com.au with 24 hours before the lesson start. If less than 24 hours notice is given you will lose 1 credit (please understand that we have to organise coaches and we can’t cancel them within 24 hours if clients cancel at the last minute.)

If you make a cancellation with at least 24 hours notice, we will book you automatically into the next consecutive class the following week.

If there is only one adult in a group we will cancel the lesson at least 24 hours before hand and do our best to fit you in another lesson where possible.

By discretion of the Head coach or Senior Coach on site, your lesson can be cancelled due to poor weather conditions such as too much rain, nearby lightening, temperature above 38C and poor air quality levels of AP1 151+. In this case we will send you an SMS message to cancel. If you don’t get an SMS message then presume it’s on.

After an assessment lesson, our coaches will assign each adult to a group appropriate to their playing ability.

Coaches may reassign any adult to a different group at any time to ensure groups have players of similar standards which makes a better lesson for you!